Negotiation 

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Enhance your skills to achieve better outcomes in negotiation situations. In our hands-on training, you will learn techniques to handle stressful situations, align interests, and achieve results that benefit all parties involved. Gain the confidence to reach your goals, close negotiations effectively, and strengthen customer relationships. In the workshops, you will acquire the tools to::

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• Prepare your negotiations in a focused and effective manner

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• Apply different negotiation techniques situationally

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• Embrace the principle of give-and-take

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• Recognize motives and incorporate them into your strategy

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• Act professionally even in emotional and challenging situations

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• Achieve the best possible outcome without negatively impacting customer relationships

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• Understand commitments and rejections in the right context​

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• Utilize alternatives and options effectively

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